Location: Greater Western Sydney, Cumberland Plain
Industry: Community Sport, Education, and Wellbeing
Hours: Ideally 10am–6pm/7pm, with some flexibility
Work Type: Full-time | Five-day work week (Mon–Fri / Tue–Sat alternating)
Salary: Circa $120–140,000 + super + meaningful work + leadership impact
Are you a seasoned operational leader with a background in sport, leisure, or active community programs?
Do you thrive in purpose-led environments that combine structure, heart, and impact?
This is a rare opportunity to step into a senior leadership role in a deeply respected, community-centred business that supports children and families through structured programs and life-enhancing experiences. You’ll join a passionate, tight-knit team that values integrity, collaboration, and people-first leadership.
About the Role
As Operations Manager, you'll be the heartbeat of the business—leading core functions including Centre Operations, HR, and Maintenance—ensuring the day-to-day hums and the future is well planned. This is more than an operations role. It’s a strategic and hands-on leadership position for someone ready to bring clarity, structure, and people development to a high-performing environment.
This role requires a leader who isn’t afraid to be on the ground, visible to the team, and known by name to families and clients. You’ll be first-name terms with the community you serve—present, approachable, and always leading by example.
You will be trusted to drive:
- Full-spectrum operational oversight across a seven-day service model
- Financial discipline and commercial decision-making (full P&L)
- Strategic workforce planning and team development
- Safety, compliance, and facility excellence
- Cultural leadership and values-based behaviour
We’re seeking a calm, capable, and highly engaged leader with a proven record of operational excellence in environments where kids, families, or the community come first.
You’ll bring:
- 5–7+ years in senior operations leadership, ideally within swim schools, sport, childcare, leisure, youth programs, or education
- Experience managing multidisciplinary teams in a dynamic, high-traffic setting
- Strong financial acumen (P&L, budgeting, rostering)
- Proven change leadership across systems, processes, and culture
- A grounded, emotionally intelligent leadership style with a bias for collaboration and accountability
- A working knowledge of safety, child protection, and compliance frameworks
- Eligibility to obtain a Working With Children Check
Why Join?
- A respected, values-led organisation making a real difference
- A passionate team with strong ethics and team spirit
- Clear strategic vision and a culture of continuous improvement
- A leadership seat at the table, with autonomy and scope
- The chance to shape the next chapter of a thriving, loved community business
- Predictable five-day work week with flexibility and work-life rhythm
This is a unique leadership opportunity for someone with drive, heart, and a commitment to operational excellence. If you’re ready to lead from the front, connect deeply with your team and community, and be part of something meaningful—we’d love to hear from you.
Apply now with a cover letter and resume outlining your leadership journey.
All applications will be treated with strict confidentiality.
