When a business goes through significant change, the impact on people is immediate and often deeply personal. In this case, the client was managing a large scale redundancy and restructure. Around 400 employees were affected, with only 100 roles available for internal reapplication. The process created a highly competitive environment at a time when many individuals had not needed to engage with the job market for decades.
A large portion of the workforce had not updated a CV, attended an interview or positioned themselves professionally in over 20 years. The risk was not just around job readiness, it was confidence, clarity and the ability to navigate an unfamiliar process under pressure. We were engaged to deliver structured outplacement support that would help individuals approach the process with greater confidence and direction.
3
Weeks of strucutred outplacement support delivered
20+
20+ years since many participants had last been through interviews or a formal hiring process
400
Employees impacted in the wider redundancy process
100
Roles available for reapplication across the business
Comment from Client
Participant feedback was overwhelmingly positive. Many shared that the workshops helped them feel more confident, better prepared and more supported during a highly uncertain time. The sessions were described as informative, encouraging and genuinely helpful, with practical advice that people could apply straight away.
Overview of Our Outplacement Support
The client needed more than surface level support. This was not a typical career transition scenario. It was a compressed, high stakes process where employees were competing internally for a limited number of roles.
Our approach focused on three areas. Helping individuals understand the current hiring landscape, improving how they presented their experience and giving them practical tools to navigate the reapplication process with clarity.
For many, this was the first time they had needed to articulate their value in a modern hiring context. The support needed to feel structured, relevant and grounded in real hiring experience rather than theory.
Approach
From the start it was clear this needed more than generic job search advice. Many people had not updated a CV, sat in an interview or navigated through a hiring process in decades. The focus shifted on meeting people where they were and giving them practical tools they could use straight away.
Over several weeks we delivered structured outplacement support covering CV preparation, interview readiness and job search strategy tailored to internal reapplication. The sessions were designed to simplify what can feel overwhelming and give participants a clear starting point. We worked closely with individuals to refine how they presented their experience, helping them communicate their impact more clearly and position long tenure as a strength in a modern hiring environment.
A key part of the work was rebuilding confidence. This was not just about preparing documents or interview answers. It was about giving people clarity, structure and direction during an uncertain time. By creating a sense of momentum and practical progress, we helped participants feel more capable and better prepared for what came next.
Conclusion
This was not just about helping people update a CV or prepare for an interview. It was about supporting a workforce through a defining moment with practical guidance that actually made a difference.
By giving individuals clarity, structure and relevant support, we helped them step into a highly competitive reapplication process with more confidence and a clearer sense of how to position themselves.
For the client, it meant more than simply providing support. It meant handling a difficult transition in a way that protected their people, strengthened engagement during change and reinforced the way they show up as an employer.
This case highlights what effective outplacement should be. Grounded in real hiring experience, focused on what people actually need and delivered in a way that helps them move forward with confidence when it matters most.
