The Company
This is your chance to join a well-established global industrial manufacturing business with a strong reputation for quality, innovation and service.
Supplying technical products across a range of industries, this organisation combines the strength of a global brand with a close-knit local team culture. They are growing, investing and looking for someone who wants more than just a job.
If you enjoy being the person who keeps things moving, solving problems, supporting customers and working in a business where your role genuinely matters, this could be the one.
The Role
In this varied and highly valued role you will be sitting at the heart of the operation. You’ll work closely with customers, sales, warehouse, production and logistics teams to ensure orders run smoothly, customers stay informed and service levels remain high.
It’s perfect for someone who enjoys ownership, thrives in a fast-paced environment and likes being across all parts of the business. Your responsibilities will include
- Be the go-to contact for customers via phone and email
- Process orders accurately through the ERP system
- Provide product information, pricing, lead times and updates
- Coordinate with warehouse, production and freight teams to ensure smooth delivery
- Manage stock availability and monitor supply timelines
- Keep customers updated on ETAs and order progress
- Support the sales team with quotes, account setup and documentation
- Resolve customer queries quickly and professionally
- Build strong relationships with repeat customers and internal teams
The successful candidate may come from internal sales, sales support or order management within manufacturing, industrial, engineering or technical products. You’re organised, switched on and enjoy being busy. You like solving problems, helping customers and being the person others rely on when things need to happen. You want to be part of a business where you can make an impact.
You’ll bring:
- Strong customer service experience in a fast-paced environment
- Confidence dealing with customers over phone and email
- Excellent attention to detail and order accuracy
- Ability to juggle multiple priorities without dropping the ball
- A proactive and solutions-focused mindset
- Strong communication skills across all levels
- Solid computer skills including MS Office
- ERP system experience (Oracle or similar highly regarded)
- Experience with parts interpretation, product matching or reading technical product information will be highly advantageous
The Benefits
- Join a respected global business with long-term stability
- Free onsite parking
- Supportive team that values your contribution
- Exposure to technical products and a dynamic supply chain environment
- Genuine career growth opportunities
- A role with variety, ownership and daily interaction
- Salary $75-85K + super
In the first instance please apply online for additional questions please call Keryn Drew or Debbie Hannaford on 0298917400.
At Elements Recruitment we exist to help people find the right place and help businesses grow with the right people. That’s why we welcome candidates from all walks of life and offer adjustments if needed. If there’s anything we can do to make the recruitment process more comfortable or accessible for you let us know.
