What Finance Leaders are really saying about AI: Honest, unfiltered and useful.
Our "Off the Record" private leadership community for Sydney decision makers recently brought together a group of finance professionals for a roundtable discussion on AI and its impact on the finance function. Finance Leaders, an AI transformation lead from a global pharmaceutical company, academics from a business school, and professionals in career transition all in one room, willing to be honest about where they are with AI. Not where they think they should be. What followed was one of the most candid conversations we have been part of in a long time.
Most Finance teams are still at the start
Let's just say it plainly: most professionals attending our event are using AI for summarising documents, drafting commentary, and basic efficiency tasks. Very few have ventured into predictive analytics or agentic automation. The honest consensus in the room was that most teams are working at the very tip of the iceberg.
That is not a criticism. It is just the reality and it is a useful starting point, because it means there is a lot of runway ahead. The important thing is understanding what you are building toward.
Not all AI is the same and confusing the three types is costly
One of the most valuable contributions of the evening came from our guest who leads AI transformation at a global pharma firm. She offered a framework that immediately cut through a lot of confusion in the room because most people, even those actively using AI, don't distinguish between the three categories. And the differences matter enormously.
Predictive AI
Statistical forecasting driven by historical data. Already embedded in many tools teams use daily. It cannot hallucinate. It operates on pattern recognition and is genuinely dependable for sales and cost forecasting when your data is clean.
Generative AI
ChatGPT, Claude, Gemini. The category most people mean when they say "AI" now. Extraordinary for narrative, summarisation, slides, and analysis. But it can hallucinate, it needs human oversight, and it is not appropriate for every task without careful governance.
Agentic AI
Executes tasks autonomously, without needing a human prompt at every step. Powerful and the highest-risk category. It needs robust governance frameworks before any business deploys it at scale.
Knowing which type you are using isn't a technical question. It is a leadership question.
Organisations that don't understand the distinction end up applying the wrong tools to the wrong problems, then losing confidence in all of them.
Data quality is not optional. It is the foundation.
Multiple people in the room arrived at this independently, which tells you something. AI will not fix a data quality problem. It will make it worse. Confidently, at scale, and without flagging the error. If your data is messy, inconsistent, or siloed, you will get wrong outputs presented as right ones.
One attendee shared a real world example that landed with the group: a single employee appearing under 15 different name variations across a 100,000 row spreadsheet. That is not a sole case. That is what most finance teams are working with.
Clean data is the prerequisite, not the afterthought. If your organisation is serious about AI adoption, data remediation is where the real work starts.
Governance has to come first, but it cannot be static
The group reached clear agreement on this: governance before tools. You don't deploy AI into your finance function and then figure out the guardrails. You figure out the guardrails first.
But governance is not a document you write once and file. The landscape is moving too fast for that. What needs to be written today will need revising within months, even weeks. It needs to be a live document, owned by someone who understands what they are governing. Not delegated to a committee that meets quarterly and doesn't use the tools.
The challenge for smaller businesses that came up is that they often don't have anyone with the expertise to write meaningful governance in the first place. That is a real gap, and it is one the market hasn't fully addressed yet.
Leadership alignment is what makes or breaks adoption
At a global pharmaceutical firm, the AI roadmap flows from the global CEO down. It is not an IT initiative or a finance initiative. It is a business strategy owned at the very top and cascades through every function.
The contrast with smaller businesses in the room was stark. Several described AI adoption as something being championed by one enthusiastic individual, operating without budget or mandate. In those environments, tools get piloted, results get demonstrated, and then nothing moves because the organisation hasn't decided whether it wants to change.
The technology isn't the bottleneck. Leadership alignment is.
Shadow AI is already happening in your organisation
This was the uncomfortable moment in the conversation, and it needed to be said. If your business hasn't formally adopted AI tools, your people are almost certainly using them anyway. Through personal accounts, free tier tools, or applications built on top of models you have never reviewed. That is shadow AI, and it carries real risk: data confidentiality, compliance exposure, and outputs that no one in the business is accountable for.
The instinct to lock everything down isn't wrong, but it doesn't work. People find workarounds. A more effective response is to create a sanctioned environment where AI tools can be used safely and with visibility, so the organisation knows what is happening and employees aren't navigating governance gaps on their own.
AI literacy is now a baseline hiring expectation
This shift is already happening in job descriptions, and it is accelerating. The question is no longer whether a finance candidate has used AI. It is whether they understand how it works, what its limits are, and how to apply it with appropriate judgement.
From a recruitment perspective, we are already seeing this show up in briefs. Hiring managers want finance professionals who are curious about AI, not intimidated by it. The days when "I am learning Excel or Power BI" was a credible answer are behind us. The equivalent statement now is something like: "I understand the difference between generative and predictive AI, and I know when to trust the output and when to interrogate it."
That is the baseline. And if it is not on a candidate's radar yet, their CV is going to start showing it.
The Graduate Accountant pipeline problem
This was the debate that generated the most heat in the room, and it is one that will follow the profession for the next decade. AI is automating many of the tasks that Graduate Accountants have historically learned on: accounts payable, receivables, reconciliations, basic reporting, variance analysis. These weren't glamorous tasks. But they were the tasks through which junior finance professionals learned to read numbers, spot anomalies, and understand what the data was telling them.
If those tasks disappear, and they are disappearing, where does the foundational knowledge come from? There is no clean answer yet. Some in the room believed that AI will free up Grads to work on higher value problems sooner. Others were less optimistic, pointing out that higher value problems require experience and context that Grads won't have if they skip the foundational years. The finance function needs to be intentional about how it manages this transition or it risks developing a generation of professionals who can operate AI tools they don't fully understand.
The Principles the group kept returning to:
- Get your data right first. AI amplifies what is already there. If what is already there is unreliable, AI makes the problem bigger.
- Understand what type of AI you are using. Predictive, generative, and agentic are not interchangeable. Know the difference before you deploy.
- Governance must be owned, not filed. It needs a name on it and a date when it gets reviewed.
- Leadership alignment is the actual bottleneck. Tools are available. Permission and direction from the top is what drives adoption.
- AI literacy is already a hiring criterion. If your team isn't building it, they are falling behind.
- Be deliberate about how you develop junior talent. The pipeline matters. Don't assume the market will solve it.
What we came away with from this roundtable is something we found useful from the vantage point of consultants who have spent 25 years placing finance professionals: the conversation has shifted.
A year ago, AI in finance felt like a topic for the future. Something to watch. Now it is operational. It is in the room. The finance leaders who are ahead aren't necessarily the ones who adopted AI first. They are the ones who approached it with discipline.
Data first. Governance next. People always. That is the version of this that works.
Whether You Are Hiring or Looking
Elements Recruitment works with professionals and Western Sydney businesses to make the right connections. If this conversation resonates with where you are right now, we would love to hear from you.
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